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Google Rating

4.8

Based on 621 reviews

360 Comfort Systems

4.8

Lynda Baker

23:51 24 Jun 22

Great company to work with. The staff are great from the sales team, booking and grant team and installers Jin And Dave made sure everything was installed perfectly. Living in cool comfort now.

Amanda Evans

19:06 20 Jun 22

Joel was very nice and very informative, and provided practical advice to help us maintain our heat pump. He provided a great service and was friendly, and kind! Our young daughter felt comfortable while he was here even though she is often quite unsure around strangers. We would highly recommend this technician to others!

Alexis Hansen

19:51 16 Jun 22

Rob was by yesterday got everything set up inside and out very clean and efficient . Mat the electrician came in next got the job done in no time very respectful of the house ..Johnny and Alex came the next day and set it all up for me .They were very clear with instructions on how to run the system .thanks to the whole team for being kind ,efficient, and a very professional team ,thanks 360 the unit looks amazing fits in very well .

Darren Kirkpatrick

01:41 16 Jun 22

Michael Frehlick

20:39 08 Jun 22

Steve Brimble

16:08 08 Jun 22

Janis L

21:20 01 Jun 22

James and Bryan were great! Very professional, friendly, and efficient. We also had the same experience with the sales and office team. We will definitely recommend 360 to our family and friends.

John Mclean

04:22 31 May 22

Dennis Boehm

21:27 27 May 22

Liam came out and gave us an estimate for purchasing a heat pump… very informed..!

Robyn W.

01:10 15 May 22

Joel and Dylan came to help us when our furnace suddenly stopped working. We got a helpful text to tell us they were coming, and they showed up on time ready to help. Super professional and friendly and did a fantastic job explaining what the issues were. I was pretty worried we would be looking at a huge bill but they were able to fix it for a VERY reasonable price. Thank you both, I would definitely recommend Joel and Dylan to anyone 😊

Sunny Yang

04:34 10 May 22

Had a best experience with Curtis. We fixed our bathrooms focusing on the water faucets and re-installed the toilets to prevent any water leaks. Curtis carefully analyzed any possible problems and where to replace. He replaced the things with care and he spent enough time to make sure everything is working fine. He explained everything how to maintain bathroom in a good condition as well. Very friendly and professional. Will recommend this service to my friends and relatives as well.

Amanda White

19:41 06 May 22

We have dealt with 360 Comfort Systems since December 2020 and I will explain our families experiences. In Dec 2020 our furnace died on Christmas Eve and we had no heat in the upstairs of our house, 360 was quick and efficient getting our furnace repaired. Flash forward to Nov 2021 when we decided to make an upgrade to a heat pump system: One of the heatpumps were on backorder (the one for our babies room) and we were needing to transition our baby into his room. 360 was able to create a solution so our babys room had heat, which was fantastic. The tech we had was Mason, and each and every time he has been fantastic.

Steve Coleman

23:34 03 May 22

Had technician Joel over to do routine maintenance on our minisplit heat pump. Joel, just like everyone we have met from 360, was professional, friendly, and very knowledgeable. Really happy with this company.

Bob Cleroux

14:20 29 Apr 22

Very Happy with the entire process the installers (James, Brian and Liam) were excellent. I don't have the name of the electrician but he also did excellent work, We look saving on heating in the winter and cool summers and would be happy do deal with this company again

Gillian Sears-Smith

19:47 25 Apr 22

Chad Edwards

19:50 21 Apr 22

Starr Adams

02:05 20 Apr 22

We had a heat pump installed by Mason and Dave. They were very good at answering all our questions. Very professional and very knowledgeable.

Dickie Lake

18:03 19 Apr 22

Joel was very knowledgeable and completed the service call in a timely manner. He provided a favourable explanation of the new membership criteria. He provided good information on issues that may require service in the future.

Brett Mason

17:56 16 Apr 22

Joanna Kitt

15:32 13 Apr 22

Roger Hart

18:53 12 Apr 22

Julie was professional, helpful and knowledgeable. Everything that we have come to expect from 360 Comfort Systems. I only wish that they had kept their membership fee at $21 a month instead of increasing it to a hefty $35 for a plumber I don't need and don't want. Not a good way to keep existing customers happy or attract new ones.

Jacqueline Sherk

18:53 11 Apr 22

Recently I've had both plumbing and electrical techs at my home. I liked them both, and felt that I received quality advice.

tle0223

22:20 07 Apr 22

Gilles Marchand

20:07 07 Apr 22

The whole experience with 360 was amazing. I was told the technician would arrive in 30 minutes, I was sent a message with a photo of the technician and Mike arrived on time. He was courteous, respectful and knowledgeable. Overall it was a great experience and definitely will be having 360 back to yearly maintenance. Highly recommend their service.

Patricia Patstone

15:41 07 Apr 22

Joel was very thorough and explained everything about my system. Joel was concerned about my comfort and made some good recommendations and referrals. He cleaned up everything and did a great job. I was very pleased with the service.

Kathy Luscher

10:48 07 Apr 22

I can't say enough good things about this company, which has been responsive immediately from the day we called them, unlike any of the other heat pump companies in the Victoria area. James, our technician in charge of the installation, wasn't just efficient and quality-conscious in his work; he was also fun to talk to, which tends to be unique. We would recommend 360 Comfort Systems to anyone.

Melanie Ehrlich

04:38 07 Apr 22

This company is the best!! They responded to my inquiry right away about getting a heat pump and were timely to provide us with a competitive quote and installation. In fact we were pleasantly surprised to get our units installed a couple of weeks in advance - for us and our next door neighbours. We couldn’t find anyone local on the peninsula to help us but these guys came in their beautiful trucks from Duncan and we are so happy with their service. Five star service all the way!!!

n nelles

20:35 06 Apr 22

Joel was a pleasure to deal with today, very knowledgeable with my system and I would be thrilled to have him on future system checks. His recommendations for us were extremely helpful.

Scott Smith

21:39 04 Apr 22

Aaron was polite and informative. Giving us various options and pricing so we could make an informed decision.

Pamela Aberle

02:46 03 Apr 22

Most helpful and efficient help. Awesome person!

Q Taylor

02:57 02 Apr 22

Excellent, detailed assessment.

tim armbruster

22:58 31 Mar 22

Mike Katsantonis

18:01 31 Mar 22

Stephen Haggar

15:55 30 Mar 22

Excellent advice I'm six companies into my decision by far the most professional team for plumbing and heating in the trade I've met to date.The communication of their booking system makes it very easy to work around my schedule. Keeping me well informed of teams availability and installation times .

Tony Colley

23:07 28 Mar 22

Joel is an excellent technician very professional very pleasant.. I see that hehas a high standard of Excellence . The 360 HVAC team I would recommend to anyone.It's sad that the company has changed their fall and spring maintenance schedule for residential to only once a year for HVAC, they have now included plumber and electrical which I don't require therefore I have withdrawn from there maintenance plan but that being said I wouldn't hesitate to recommend the 360 HVAC team to anyone and if they ever go back to the old service plan for HVAC I'll sign right back up again!

Robin Sykes

21:45 25 Mar 22

D Mac

20:45 25 Mar 22

Bev Haggett

21:22 24 Mar 22

Dorothy Melnick.

20:12 24 Mar 22

360 Comfort Systems Reviews: Our Service Rep. was Tom LukaschExcellent service. On time and answered any questions we had.-Tom was efficient , very knowledgeable about every aspect of our Heat Pump and information on how long certain parts ( like the Heat Pump motor) could last. Great salesman! Not pushy but very informative making our important decision about a new heat pump easier to understand. Thank you, for your service visit much appreciated. Dave and Dorothy. Tom serviced our Furnace and Heat Pump on March 23/22 we had a problem which required immediate attention. He was able to help us within a hour and a half , super guys who deserves a 5 star rating!! He even had the parts we required in his van and got our system up and running in no time. Thank you Tom again for such good attention to detail above and beyond. Sincerely Dave and Dorothy Melnick of Lake Cowichan

Tylla Lambrecht

15:57 24 Mar 22

grace scott

15:48 24 Mar 22

Trina was an amazing professional! She went above and beyond walking us through step by step the heating systems. She alsoassisted us with the applications for rebates and saved us many dollars! She loved our dog and our dog loved her. Very easy process!

Doralee Murray

21:00 23 Mar 22

Well versed in what he knew and very polite.

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All Around Comfort

Grants for HVAC Systems

Name: 360 Comfort Systems
Telephone: (250) 597-2653
Price range: $$
Rating: 4.9

Available Grants & Incentives

Thinking about switching from your old heating system to something more energy efficient? How about a little incentive! Here are a few of the current HVAC system grants available, to help you decide:

Better Homes BC Rebate

If you are thinking about getting your heating and cooling system replaced, check out rebates through Better Homes BC. Receive a $3000 rebate to switch from an oil furnace to a heat pump with the option of 0% financing for 60 months.

Learn More

Canada Greener Homes Grant

If you are planning on retrofitting your home, look into the Greener Homes Grant we are currently partnering with. You can receive up to $600 off home evaluations and up to $5,000 off your energy-efficient retrofit.

Learn More

Need any clarification on our current grants and rebates? Feel free to call 360 Comfort Systems at (250) 597-2653 anytime with your questions and concerns or for further information.

Call (250) 597-2653 or BOOK TODAY

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